Making mistakes is a human condition. We cannot eliminate human errors, but we can take the time to learn why humans make mistakes – and bring down the risk. This article dives into one crucial aspect of aviation: Human Factors.

Auditors rely heavily on their knowledge, skills, and expertise when performing audits. A fact which makes auditor training an invaluable measure to continuously ensure a compliant, safe, and efficient operation.

The foremost task of an auditor is to ensure safety, compliance, and efficiency within the organisation. Still, many auditors encounter headshaking and unsettling discoveries when performing audits – internally and externally.

Does your organisation employ internal auditing? If so, is it to maintain your ISO certification? Or do you actually see the organisational value of internal audits as part of your quality management system?

A just safety culture is crucial to a functioning Safety Management System. But how can you ensure and promote a just culture throughout your organisation?

Safety Management Systems are here to stay. Essentially, SMS is crucial to our industry because it ensures the highest level of safety in a profession where failure can turn fatal. But why do we distinguish between three different approaches to SMS?

How does your organisation identify, assess, and mitigate safety risks? Our guess is that you encourage your employees to report any safety-related issues or hazards. If that is the case, you have grasped the concept of SMS.

No one becomes a master facilitator overnight. But like any other skill, facilitation can be trained, improved, and refined. Here are 8 steps to live by if you wish to advance from trainer to facilitator.

Every day, lives are at stake in our industry. Therefore, it is crucial to conduct training in a way which enhances competencies, knowledge, and skills. In this respect, Active Learning plays a crucial role.

Contrary to popular belief, facilitation is not a natural talent that some individuals are gifted with. Facilitation is a skill to be learned.

Learning from the safe distance of a chair has never generated lasting results. Still, this is the preferred training approach of many airlines and ATO’s. Active Learning enables people to actively think, discuss, and create.

We can finally reveal the exciting project we have been working on for the past few months: Our new website is live. And let's be honest... This was long overdue.