How May We Help You?

On this page, you can find the answers to questions you may have.



General Questions

AEROTEAM Training Solutions provides turn-key aviation training solutions for civil and military aviation professionals all around the world. Our mission is to provide interactive classroom training solutions, both analogue and digital, to fit the training needs of our customers.

The general idea of MAYDAY is to offer interactive aviation training in a safe learning environment. The concept uses scenario-based training which allows the participants to make, and most importantly, learn from their mistakes in a safe and simulated reality. This creates a strong learning output and a better understanding of how a certain mindset, behaviour, or attitude affect the work environment.

Moreover, the MAYDAY Active Learning Tools offer aviation training which enhances non-technical skills in compliance with EASA and the FAA – in the fields of Human Factors, Safety, and Crew Resource Management – for airplanes, helicopters, and maintenance.

In our opinion, the question is rather: Why shouldn’t you invest in MAYDAY? The advantages speak for themselves.

Yes! We always offer you a 1-hour demonstration of MAYDAY for free.

The demonstration allows you to get a hands-on learning experience of the benefits that interactive aviation training offers. A demonstration only costs your time. Then you can weigh the advantages before you decide to buy MAYDAY for your own organisation or training facility.

Teaching in CRM, Human Factors, and the like, requires an understanding of how you train people. Therefore, we recommend that you have experience with training before diving into MAYDAY. 

We offer train-the-trainer courses to prepare you for the job as a CRM or Human Factors instructor. The training gives you the necessary tools and competence to teach your students – so they receive the intended output.

When your students engage in the MAYDAY Active Learning Tools, they are the main drivers of the learning process. In other words, they lead themselves. 

Self-facilitation means that the participants are responsible for the game progress by answering questions, interacting, discussing challenges, and making decisions together to reach the next step of the training.

Some steps in the game require instructor facilitation e.g. when reaching a reflection round or filling out in-game forms. MAYDAY will guide you.

We offer a wide range of different MAYDAY training tools and aviation training courses. You can always see the prices of our analogue products as well as our scheduled courses in our Shop.

If you are curious to know more about our digital versions of MAYDAY, please contact us by filling out this this form.

You can also see the prices of courses we offer, but are not currently scheduled, under All Courses.

Ordering and payment

All our MAYDAY products and scheduled courses can be purchased directly in our Shop.

If you have a training inquiry that is not currently listed or available in the shop, check out our selection of training courses we can provide under All Courses.

Let us know how we can help you with your training needs. Contact us here.

To get access to the digital version of MAYDAY, you must first purchase the digital version. Contact us for more information.

If you have purchased access to the platform, you will find by following this link here.

During checkout in our Shop, we accept secure credit card payment via Pensopay. This includes VISA, MasterCard, and American Express.

Including VAT means that the price you see is the price you pay with no additional tax to be added.

Our prices are including VAT as it is mandatory for Danish companies subject to VAT to list the prices as such.

Yes, you always receive an invoice when purchasing goods or service from us. The invoice will be sent to the email address provided by you during checkout - or listed under your correspondance with us.

Delivery & Shipment

Your delivery options will vary depending on your location in the world. When you select your country, a selection of delivery options will appear. 

You can also choose to 'Add reference to order', if you have a special shipping agreement with a given operator. Just write the reference number, and we will make sure to send your package using your own account.

We strive to deliver our analogue products as fast as possible. For an exact time of delivery, please contact

Our digital products will be avaliable for use as soon as we receive your payment.

The transport costs will vary depending on your chosen shipping option.

The shipping price will become visible during the check-out phase.

You are also free to use your own shipping code. Write the code in the comments section during checkout.

Return Policy

We have thoroughly described our return and cancellation policies in our General Terms and Conditions as well as our Terms of Sale for the digital MAYDAY Training Tools.

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